FAQ
- What do I do if there is a constant red light?
- Can I pay with an FSA card?
- How do I pay using Apple Pay?
- Can I use more than one Ellie Pill Box?
- Does EllieGrid have an open API?
- Is there a warranty?
- Why is there a red light flashing on my pill box?
- How can I check the battery life of my Ellie smart pill box?
- How do I restart my Ellie smart pill box?
- Is the Ellie smart pill box covered by insurance?
- How do I adjust the Ellie pill box alarm volume?
- What happens when an alarm goes off on the Ellie smart pill box?
- How do I connect the Ellie smart pill box via Bluetooth?
- How can I tell if I am connected to the Ellie pill box via Bluetooth?
- How do I delete a medication or vitamin?
- How do I edit Ellie details and alarms?
- How do I view the details of a pill on the EllieGrid app?
- How do I add a new medication or vitamin to my Ellie smart pill box?
- Do I have to have a smart phone to use Ellie?
- How to I get started with the EllieGrid app?
- What are the minimum system requirements for iOS and Android devices?
- Where can I download the EllieGrid app?
- Can anyone who is monitoring a patient communicate with the primary user through the app?
- I am having battery issues. What should I do?
- How long is the battery life of the Ellie smart pill box?
- What type of battery does Ellie use?
- What material is Ellie made out of?
- Is this the only size available?
- How many pills can Ellie hold?
- How big is the Ellie smart pill box?